Customer Testimonials
Bill explained all the details on my new Mazda CX-5. Test drive was fun and he went over everything. I would recommend this dealer to anyone and ask for Bill!
My salesman Robert Sahawneh was amazing! He kept in touch with me while trying to locate the vehicle I was looking for and once the car I wanted came in, he went to work for me. Not only did I feel like I got an amazing deal, he even delivered the car to my house that is located three hours away from the dealership! If I could rate Robert and his team at this dealership more than 5 stars, I would!! Thank you for all your help and I’m in love with my new 2023 Palisades!!
Look no further, you came to the right place. Chapman Mazda in my honest opinion is a reputable, well established, professionally managed dealer for all your service and purchasing needs. No, I’m not a salesman! I’m an owner of a new 2022 CX-5 purchased from a different Mazda dealer in Tempe, AZ whom just couldn’t seem to make things right or fix our new car through proper diagnostics. We gave Chapman Mazda an opportunity to earn our business. They listened to our purchase story experience, looked at the concerns on the brand new vehicle and made necessary warranty ...
Glad that I decided to buy my first car here. Bill explained all the features of CX50 in detail, and make sure I understood all of them. The whole buying experience is great, and the price is reasonable. Thanks for all your help!
Very thorough and efficient! Made sure I understand everything before I left the parking lot!
Great service Great salesman. Thanks for everything Bill Lohmeyer. I definitely recommend this dealership. I will do business here in the future.
My wife and I purchased a 2020 Mazda CX-5 from Bill L. on December 2, 2022. We worked with Bill Lohmeyer and our experience was amazing. We've always had challenges with transparency at other car dealerships in the past but Bill at Chapman Mazda was an absolute gentlemen, extremely patient and provided us with an excellent service with full transparency which we certainly appreciated. He walked us around the entire dealership lot (multiple times!) and provided us with a car that we were exactly looking for. He also stayed back after hours to make sure our deal was complete with finance. We ...
Got a great purchasing experience at Chapman Mazda with Bill. He reminded all the details about my new 2023 CX-50. I really appreciated the transparency of their price, no surprising fee to pay.
Bill Lohmyer helped a friend of ours get a new Mazda CX-30 at the beginning of November and we liked how well Bill did so much my husband and I came and got a new CX-50. Thank you Bill for all of your help.
Bill was great to work with. Excellent knowledge and very friendly. He made the whole process simple and easy, got me a great deal and was very transparent with me, which was refreshing.
Bill was a great salesman. He sold me my 2023 CX-9! He was very personable/friendly, honest and no nonsense. He listened to everything that I asked, remembered it and delivered! Bill made my sale process very quick and easy. I would highly recommend seeking Bill out for any sale of a vehicle - he knows his stuff!
Brandon was my contact person and both he and Tim helped me navigate the process. They were awesome!
I had a great experience purchasing a car at Chapman Mazda. I greatly appreciated the transparency related to what cars were actually available on the lot. The Sales Manager I worked with, Bill L., was attentive, personal, and friendly throughout the entire process. I definitely recommend both Chapman Mazda and Bill!
I worked with Bill Lohmeyer at Chapman Mazda who provided excellent customer service. He was able to get me the car I wanted at a great price!
We leased our new Mazda CS-5 yesterday, from Bill Lohmeyer. It was a good experience. Personally, I hate car dealers, but this one wasn’t as bad as some I’ve experienced. I feel I got a good deal, and was treated very well by all the staff.
What a professional, competent, and warm group! I would buy here again, no problem! Highly recommend!
Buying a car here was a great experience. When they realized that it was going to be a while before I could talk to financing they had Steve from the Hyundai dealership come over and help me. The sales person Bill was very friendly, helpful, and transparent with the pricing and everyone at the dealership was extremely friendly.
Buying a car here was a great experience. When they realized that it was going to be a while before I could talk to financing they had Steve from the Hyundai dealership come over and help me. The sales person Bill was very friendly, helpful, and transparent with the pricing and everyone at the dealership was extremely friendly. A 5-star experience!
I bought a Mazda CX-5 from this dealership. Customer service was awesome. They recently serviced my car as scheduled and did an excellent job with no problems and/or issues. Mahalo from Hawaii!
Bill Lohmeyer -Chapman Sales Internet Manager, helped me buy my 2019 Mazda MX-5 in RUBY red. Great Job! I'm delighted!
Bought a Mazda CX-30 Carbon. Excellent service. Personable and extremely knowledgeable about the car and features. Diligent in explaining everything. Bill stayed late along with everyone else to make sure we were able to drive away with a new car.
We had a great experience with Bill. He answered all our questions, explained everything very well and made the whole process easy. I would definitely recommend him and the Bell Road Chapman dealership. We now own two Mazdas: a 2018 CX-5 and a 2023 CX-50.
Purchased a brand new CX-5 SUV with Bill such a pleasant experience, he was very kind and helpful through the whole experience. Highly recommend!
Bill Lohmeyer is a great salesman to work with, he made sure to get me what works for me and he is extremely knowledgeable about Mazda vehicles. The entire sales team at Chapman was a nice experience after visiting so many other dealers of various brands.
Bill was extremely professional. Bill and Rob answered all my questions and went out of their way to help me get the right car for me. I definitely recommend coming here for your next car purchase.
Bill Lohmeyer was friendly, clear, and to the point. He took time to answer all my questions, and repeated things I needed help understanding. In the end, Bill helped me get into a great deal! It was a great way to spend some of our 4th of July, and now I’m in a great, reliable car. Thanks, Bill!
I have been very pleased with the service I have received at Chapman Mazda. I leased a 2021 CX-5 last year and used the second of my four free services. Bruce was my service contact and he was on top of it. I only waited a little over an hour and got back a shiny clean car. Thanks Bruce!
Just purchased a Mazda CX-5 yesterday. I was helped by Bill Lohmeyer and I had a wonderful experience from start to finish. He is very knowledgeable and personable. I definitely recommend this dealership to anyone.
Bill was amazing! Very friendly and personable. He made the car sales transaction extremely quick and easy
Easiest car buying experience I've had in all my years of purchasing vehicles since 1981. Cally, Shawn, and the sales manager at Chapman Mazda know their vehicles and provided warranty options when I requested one for my used vehicle purchase. In and out in under two hours. Loved the Service and the Mazda CX-5. Divine intervention had to have been part of this process. Thank you for making this difficult week a much better one! From one old car salesperson to all of you, I am grateful!
I was in need of a used car as soon as possible. My car was totalled and the process with insurance took weeks. Brady Sullivan was so attentive and easy to work with. I bought my car over the phone and he delivered it to me the next day. I highly recommend Chapman Hyundai and Brady Sullivan.
Bill is a very knowledgeable salesman. Although the CX-30s were moving faster than we were he was able to locate an available one in the color we preferred, The purchase went smoothly and quickly. Very pleased with the entire process.
We had a great experience at the Chapman Mazda dealership buying our new CX-5. Bill Lohmeyer was so great to work with!
Bought my second car from Chapman Mazda. Bill Lohmeyer was very knowledgeable and friendly. He made the buying experience very enjoyable. Thanks to Bill and the Chapman team!
Going on 5 years now, from the purchase of my CX-3 to the ongoing service, I have nothing but praise for the staff of Chapman. And I don't say that lightly. Because of the wonderful service, because I'm treated as a valued customer and like one of the family—the same way they treat other customers—I drive almost 80 miles from home to have my car serviced here. And in all of these years, I've had no complaints, only praise. And during these years, they've kept upping their game—new comfortable customer lounge, easy check-in by phone, ...
The service Team was awesome! everything at front, nothing hidden!! Very professional and friendly!! The car was ready when they said it was going to be. Trina very polite
Love my new Tucson from Chapman Hyundai on Bell Road. Raffy is awesome to work with. The process was very easy and hassle free. He set the car up specifically to me. Great guy! Great experience!
Bill and the store manager and finance guru were great! Entire time there was about 3 hours
Bill Lohmeyer was great probably one of the quickest I’ve been in and out of a dealership. He explained everything correctly and was pretty straightforward through the whole process let’s hope next time I want another new car bill will be there. Thank you for your patience and keep the jokes coming!
All the staff were extremely friendly and polite. Our salesman, Bill Lohmeyer, was super knowledgeable, helpful, made sure to explain all the car features and helped us get everything set up in our brand new 2022 Mazda CX-9. Best service around....we will definitely go back when the time comes.
Just got a brand new Mazda CX-5 they have some really good selections here at Chapman and they really treat you like there own family. I had the pleasure of working with Jacob and he is one of the best salesman I have ever had. Answered all my questions and gave us the VIP experience and that's why we came back because we had a bad experience at other places and Jacob is the man so that's why we picked Chapman! I will service my car here and keep buying my cars because they treat you right. Thanks ...
Chapman Mazda took amazing care of me. They are genuine, honest, and concerned. Initially, I brought my 2013 CX-5 in for a service. It had been making a noise. The technician soon determined it was the transmission plus I needed breaks. The car was unsafe and the repairs outweighed the value of the car. Wayne escorted me too the sales office where Jad took amazing care of me for what turned out to be an all day affair. Jad got me into the right car, was honest about the car market and did everything he could to keep the financing within ...
Chapman Mazda took amazing care of me. They are genuine, honest, and concerned. Initially, I brought my 2013 CX-5 in for a service. It had been making a noise. The technician soon determined it was the transmission plus I needed breaks. The car was unsafe and the repairs outweighed the value of the car. Wayne escorted me too the sales office where Jad took amazing care of me for what turned out to be an all day affair. Jad got me into the right car, was honest about the car market and did everything he could to keep the financing within ...
I’ve visited so many dealers today and found out that Chapman Mazda at bell rd is the best, I would love to give them 10 stars if can to Mr Andy and Mr Bill Lohmeyer for their honesty and their best service ever, hands up and for sure I will be back to get my second car.
Nick was so wonderful to work with - no pressure, super friendly, and responsive! Thank you!
I walked in there and told them exactly what my budget was and what I wanted, I didn’t have to sit around and play the “haggle” game, they came with a great offer that met my needs. Billy was extremely knowledgeable about all aspects of the car and it’s features. Steve in financing worked and got my a great deal. Thanks Chapman Mazda, I’ll be coming back for sure.
They had the car I wanted, Bill was very thorough in the review of the car and accessories. Overall is a great experience I would recommend him and Chapman Mazda to anyone
Go see Bill Lohmeyer! I've been using this certified Mazda dealership since 2013 and they are the absolute best in the valley! Customer service has been excellent through out the years and I would recommend a Mazda over any other car on the market. Bill was exceptionally friendly and professional and I appreciate that he took the time to call me right away to set up a meeting time while also discussing options. He is knowlegeable and well versed concerning all Mazda cars on the lot. Thanks to JP and JS as well! This is a great team! I will ...
I walked into the building and was immediately welcomed, and felt welcomed. Not like a usual car dealership where people tend to be "pushy." Jacob Sayegh was my salesman and he went above and beyond to help me. I appreciated everything he did for me. Hands down, by far the most knowledgeable and nicest salesman I have ever had experience with. I will recommend him to anyone that I know who is looking to buy a Mazda. He made the whole experience from the time I got there til the time I left a great one. Before I ...
AMAZING CUSTOMER SERVICE!!!!! If your looking for a vehicle you need to go see Bill. He is super helpful, he is a no pressure type of guy.
Bill is a great dealer he’s very honest and shows he really cares about the customer me and my son are very happy in our new car
As always, Bill Lohmeyer came through for us again. This is the 7th car we've purchased from Chapman (3rd Mazda). We'll be back again soon! Thanks!!!
Bill was great! He was upfront, blunt (which I appreciate) and not a BS'er. Give it to me straight and don't candy-coat ANYTHING!! Thank you Bill for being straight-up with me.
I just bought a new car from here! It was a great experience! The people here were very nice and helpful! Bill Lohmeyer was very helpful. We walked me and helped me throughout the process
Wayne greeted me by name as soon as I pulled up in service. Love the professionalism and friendliness! The whole experience was pleasant and seamless.
Got a great no hassle deal from Bill through Costco. Love my CX-5. Walked in and left within 2 hours in my new ride!!
Fast, smooth and reliable service experienced ever. Bill was very helpful and upfront. Explained all the features and setup all the controls. Overall wonderful experience.
Fantastic down to earth experience at Chapman Mazda. These guys are too notch experienced car people. They will treat you like family and find you exactly the car you are looking for and give you a great deal! I dealt with Sales manager Andy Salem Finance manager Huey and Brandon Woods sales guy . Great folks don’t waste your time anywhere else!
Such a great experience at Chapman Mazda! Bill was extremely helpful and made sure that I was happy when I walked out of the door with my new car. I also dealt with Rob who treated me in the same manner. Both very respectable guys and made my experience buying my new car an enjoyable one. I will be referring friends to Chapman Mazda.
Hands down this was the best car buying experience we have had. Bill L. was so easy to get along with, straight shooter, funny but heard our needs most of all. If you want a positive experience and a guy to entertain while buying a car this your dealership and your guy!!!!
Outstanding service! Bill Lohmeyer is unquestionably the most thorough and knowledgeable salesman I ever encountered while buying a new car in the last 25 years! He was concerned about getting me the best deal possible, and informed me about a manufacturer's refund of $750 that I did not know about.
This was the best car buying experience I've ever had. Salesman Bill Lohmeyer, Andy the GM and Huy, Finance all went above and beyond working through my specific situation to get me into an amazing vehicle. The employees all followed safety protocols. They were friendly and very helpful. Because of them Chapman has a customer for life !!!
Had a great experience with Bill, a fellow New Jersey native. He made the process easy and we had a few laughs along the way. Plus, he hooked me up with a reco for a great NY style pizza place that I need to check out ASAP.
Great guy to work with, got me a great deal. Friendly and personable. Knowledgeable and very polite. Love the car they sold me. My go to dealership!
Best experience! Dealerships can be hit or miss. NICK was awesome and wasn’t pushy. He wanted to make sure I was in a car that I love & he did just that. 10/10 recommend Chapman for anyone in search of a new vehicle!
ONLY IF YOU WANT White Glove Service, Great Friendly People, a Sales Staff that go beyond the call of duty and Fair and Caring People from the Manager all the way through the Finance Department, buy a car from Chapman Mazda. I had worked with two other Mazda dealerships in the area over the last couple weeks and was having no luck finding what I wanted. I had been made promises that were not kept, UNTIL I called Chapman Mazda. I am moving from California to Arizona permanently in a couple weeks and wanted to get a new car in ...
This was a really fun and chill experience. I'm new to the Mazda brand and it was my first time shopping for a SUV. The other dealers I went to we're not as helpful or eager to assist me. The staff was all super friendly and personable. I worked with Jacob Sayegh who was super knowledgeable and rolled with the punches. You can tell he loves his car and enjoyed explaining all the cool features. My other interest was a bmw x3 & I went with the CX-5 w/Turbo and it's GORGEOUS (and super safe for ...
Great customer service, friendly STAFF, Nick was very helpful, very patient and helped me with all my needs! Nick even drove from north phoenix all the say to Gilbert to deliver the car to me.
I was fortunate to work with Bill Lohmeyer when purchasing a new car. Bill explained all the features of the car in great detail and ensured that I got the best deal possible. I'll definitely be back in the future!!
I was so excited to come to Chapman Mazda and speak with Bill Lohmeyer about purchasing a new car! He made the process so easy and was super friendly! Thanks to bill, I drove off the lot with a brand new 2021 Mazda 3 and I couldn’t be more thrilled! Go see Bill for your new/used car needs! He really knows what he’s doing. And thank you to the rest of the staff for being so friendly and accommodating.
I was so excited to come to Chapman Mazda and speak with Bill Lohmeyer about purchasing a new car! He made the process so easy and was super friendly! Thanks to bill, I drove off the lot with a brand new 2021 Mazda 3 and I couldn’t be more thrilled! Go see Bill for your new/used car needs! He really knows what he’s doing. And thank you to the rest of the staff for being so friendly and accommodating. Big shout out to Andy Salem for helping me as well!
Nick at Chapman Mazda was great to work with and got me exactly what I wanted! Highly recommend this dealership and all their team members!
I had a great experience with them. Nick was very helpful and kind. No pressure ,which was such a relief ! I’m so happy with my cx5 Thank you
Nick helped to make the car buying process smooth. His patience and knowledge helped me better understand what the Mazda CX-5 has to offer. Good overall experience!
Mazda is a great quality car and they back it up with great quality service! I love being part of the Mazda family. Zoom Zoom!! Highly recommended!
My entire experience buying my new Mazda was wonderful. I was lucky enough to work with Nick Nicholas who was very patient while I decided between the CX5 and the CX9. He gave me space to decide. I liked that he had a calm demeanor working up prices for me while handling another customer. Nick checked around for the interior color I wanted and then arranged to have it brought to this dealership. Then, Nick spent the time going over the features and helping me learn which ones I needed to learn. I was pleasantly surprised by the follow up ...
This is my second Mazda and I love each one I have owned. Nick was phenomenal in assisting me with my most recent purchase and the whole experience went super smooth. He took care of a minor issue with a speaker not mounted correctly and setting up the appt for the clear bra being installed. The service department is fantastic and I always receive great customer service from Wayne. So happy this dealership is close to home.
Dealing with Nick was the best experience I’ve had buying a car. Extremely helpful and knowledgeable about the product he’s selling! Great car buying experience overall happy about the service given and extremely happy with car! Will definitely go back to see Nick and the team over at Chapman again.
I worked with Wayne to repair my 2015 Mazda CX-9. Wayne was polite, professional, and got me back on the road the same day.
This is the best Mazda Dealership I’ve ever been too, Timothy, Jose, and Kevin worked with me so well and was able to put me in the car that I WANTED, my payments are reasonable and the down payment was also reasonable! After being denied so many times from other Mazda dealers, Chapman Mazda got the job done! Please come see these gentleman if you’re looking to purchase, they will definitely take care of you!
Had a great experience and was treated so incredibly well at Chapman Mazda! I’ve had a lot of car buy experiences and this was by far the best! Would defiantly go back to buy another car in the future or recommend to a friend!
We had a great experience with our sales person Bill. He was helpful and courteous. Bill has a great wisdom and humor. I recommend this guy.
I cant say enough about this dealership. It was the best experience I have ever had. BILL and FREDDY were the best people I've ever met. The sale went smoothly, and the environment was friendly. There was no pressure into getting me something I didn't want. If you are in need of a very reliable vehicle with friendly family oriented people; this is the place to be.
Great experience at Chapman Mazda. love my new Mazda6 Carbon edition it’s a beautiful car and they gave me a great deal. Thanks to Michael Knox and Elizabeth for doing the deal, will always come here to buy Mazda’s. Thanks again! #Zoom Zoom
He did a wonderful job he was most helpful and honest. He cared about what we were looking for and matched our family to a vehicle that is perfect for our big family! Thank you Bill!
We had a great experience with our sales person, Bill Loomer. He was helpful and courteous I guiding us to select a The type vehicle that was best for us. We would highly recommend Chapman and Bill for your next vehicle. Sal & Bonnie
Had a great experience buying a brand new Mazda 3 from Bill at Chapman Mazda. Bill was never pushy, and got the job done in a timely and efficient manner!
Shout out to Bill who helped me with my first ever car purchase! Bill was detailed oriented, friendly, and followed up until the deal was closed.
Working with Nick was easy, but it helps that Mazda sells itself! He didn’t need to convince me 🙂 Nick was friendly! We were debating between a few mid-size SUV’s and the CX-5 was always at the top of the list.
Shout out to the team at Bell Chapman who made it possible to drive away in my new CX-30! Absolutely love the car! Special thank you to Bill and the management team!
Nick went way out his way to assist me with buying my car. He spent hours going over the car with me explaining all the details of the vehicle and how everything worked. We had called that morning to see if he could bring the car to our house just to see if the vehicle would be easy enough for my husband to get in and out ok (he has copd and is on oxygen). We liked the vehicle immediately! Great customer service Nick! No pressure sales.
I just purchases my first car from Chapman Mazda. Timothy was great, very greatly and made my first purchase easier than I thought it would be. Thank you!
Such a patient and understanding man. Really took an interest and made sure that he could give me the best deal possible. The whole team was just amazing!!!
I can confirm other reviewers in stating that Bill Lohmeyer was the most informed and easiest to work with Salesperson I have experienced at any auto dealership. He is truly caring, knowledgeable and passionate about his job and his warm, friendly manner is not a facade. I highly recommend a visit to Chapman Mazda when looking for new or even used vehicles.
Bill was amazing to work with! Honest enjoyable personality. Patiently worked with me through the buying process. Kept me entertained with his stories and conversation.
Thanks for a quick recall check, good job ! Wayne helped me and listen to my concerns, he did allow me to check the under carriage of my vehicle.
I had an excellent experience working with Bill and the other members of the Chapman team when I purchased my new Mazda. I definitely recommend Chapman Mazda.
Bill was by far the best sale person I have ever had the opportunity to work with from ANY industry. He is Honest, transparent, fair, timely and has a great ability to communicate.
The process of buying a used car was excellent. Our salesman, Vic, did an outstanding job of putting everything together and seeing that the car was clean inside and out. Steve explained my finance options and made the paperwork easy and understandable. I even got to meet the general manager, George, who was very friendly and helpful.
Sean Miner made the sales process seamless and easy. We really felt he had our best interest at heart. We love our new Hyundai Tucson ultimate and believe we got a great deal and it was a pleasure working with Sean.