My wife and I came in to look at the Mazda cx50 hybrid and after a night to think about the purchase. We returned the next day and bought the cx50. Bill was very knowledgeable and a pleasure to work with. Thank you to everyone at Chapman Mazda. We will certainly return for our next purchase.

Easiest buying experience ever. Family owned, no pressure felt during the process. I would buy from them again

Wayne is an awesome service manager! He kept me informed every step of the way while my daughter’s car was serviced. I felt like he really looked out for our best interest. Will definitely be a repeat customer when it’s time to service our Mazda CX5. Thank you Wayne!

I brought my car in to get a quote on new shocks because another repair shop told me my shocks were leaking and wanted over $500 to replace them. Wayne showed me how there were no leaks and no repair was needed. I left with a full car inspection and no charge! Couldn't be happier with Chapman Mazda! Thanks, Wayne!

Great place to shop for a Mazda!

Always a great experience I highly recommend them. I've never had a bad service writer.

I brought my car here after the previous Brand name repair shop failed to correctly diagnose and repair the problem. Chapman Mazda diagnosed the problem as an ABS pump failure. The only problem was the part could not be located in the US. Wayne was great. He said he would keep looking. I received a call back, that he had located the part and have it expedited and here the next day. The car was repaired and works great. Thank you Wayne for going above and beyond expectations!

Quick response and great video showing inspection and work completed while waiting for the oil change less than one hour

Terrific experience from this dealer. Nick Nicholas was a fantastic salesperson who found me the exact car I wanted and made the entire experience easy and fun. Highly recommend!

My CX-5 was for due for some "more than oil change" interval service. I was apprehensive because for such type of service, it is best to have a dealership perform it so as not to potentially risk a warranty problem later. Chapman service was totally up front with what needs done and what the service charges were. I showed up and the service team jumped right on it. My car was done in under 2 hours and the charge was $125 under the estimate. Totally satisfied with my experience there and absolutely will return to Chapman Maxda for future service needs.

Professional, courteous, and transparent. Refreshing since so many auto places try to soak you for as much as they can. That's not how Chapman Mazda is. They only did was was needed and even came in under the estimate. I'll totally bring my car here for future service needs.

This past week, Mr. Joshua Dahlman was the service advisor who coordinated the scheduled maintenance on my Mazda CX-5. Josh’s performance was both professional and prompt. The work was finished the same day and earlier than estimated. I appreciate that Chapman Mazda provides a Military Discount to retired veterans.

Friendly customer service. Good people but operation procedures have sagged. I have been going to this dealership for purchasing and maintaining my multiple Hyundai vehicles for many years and have sadly watched wonderfully persuasive practices such as complementary tire rotation and car wash disappear. Most of what used to set this dealership above others in the valley is now no longer visible. Just another car dealership.

Very nice crew. Results are great

Scheduled appointment, took the car right back , wait time was reasonable.

I would definitely recommend Chapman Mazda on bell. I worked with shea Graham and he is hands down the best!! You would be a fool to go somewhere else or to someone else. I've gone to a lot of different places to get vehicles through the years and it's always been long and stressful and I hated it. I had a blast the whole time I was there working with shea. Very top notch and kind employees. The finance manager Amir was friendly and caring. Definitely will go back in the future.

Everyone was great. Service was great.

THIS REVIEW IS FOR THE SERVICE DEPARTMENT: I had previously used another Mazda dealership in Peoria for servicing my Mazda and felt they had not examined my car thoroughly, and, were trying to upsell me part replacements on a car that has very low mileage. I needed to replace an I-Eloop type of battery, which is expensive (which I found out after researching it on the internet). I phoned Chapman Mazda's Service Department and spoke to Wayne Weihofen. He explained why it costs so much and what it does differently than a conventional battery. He was able to fit me in for the battery replacement before they closed on a Saturday, and I also got to speak to a technician about how this special battery works. Wayne showed me a video of them inspecting my car, where they showed the wear and tear but also said I did not need to repair those items yet. They were not trying to upsell me anything. I also saw very dirty air filters in my car that the other dealership completely missed only a month prior. I think Chapman Mazda's service department is a lot more honest than others, and they have great customer service (especially Wayne). I highly recommend them. This is my new place to go for servicing my car.

We've been Chapman Mazda customers for several years. Our car was serviced by Bruce and Loren a couple of weeks ago, and, once again, the service was magnificent. Bruce Farr, the service manager anticipated and attended to all our needs to keep our classic MX-5 roadworthy, safe, and beautiful. Loren performed the brake replacement and inspection items professionally and efficiently. I was impressed with the video Loren made of the inspection; a great personal touch allowing me to see everything needing attention. We give the highest recommendation to Chapman Mazda. Rex and Annetta Rhinesmith

Chapman Mazda is a great place to buy a vehicle. Jordan and Dave were both incredibly professional and just great people to work with. I have never had a great experience buying a new car but this was a big exception! I would highly recommend this dealership and would highly recommend asking for Jordan to help you find your next vehicle!! Thank you guys for getting me into the CX-9 today!! Chuck

Always a good experience. Everyone is friendly, informative and efficient. Thank you as always. -Sheena Donald

Thank you to Bill Lohmeyer and Dave Fendon! We leased a 2025 Mazda CX 90 Preferred. We are very happy with Chapman Mazda’s service. We truly appreciate your time and help! Will recommend to friends and family!

I always get first class service at Chapman Mazda. They’re great!