My service rep Bruce is 100% committed to providing great customer service. Great communication. My car was super clean after as well.

They took me in two days after setting appointment. Gave me shuttle service to and from dealership. Gave full inspection of my vehicle AND they washed it.

Service was great. Friendly staff.

I was pleased with my at Chapman Mazda yesterday. I was able to schedule an online appointment the day before. when I Bruce, the service agent was helpful and anticipated what the issue was with my car based on visible signs. He gave me an estimate estimated pick up time and the car was ready well in advance of that time. I liked frequent text messages about the status of my service and photo confirmation of the work done.

Bruce, Service Manager is the best. My battery died while parked in my garage. Once I had it jump started, I brought it to Bruce. He was swamped with customers but was able to get me on the road to my dentist within an hour. Much appreciated, excellent service. Thank you.

It was amazing. Best service I ever had at a hyundai dealership. Even though it took all day, but it was well worth the wait. They dropped me off and picked me up for my car.. Camelback Hyundai has never given me a great service, all they ever did was took my money and acted disrespectful. Fixing things that still has the same problem.

I have never had anything less than an amazing experience with this dealership and their service center! Bruce is an incredible service advisor. He explains things thoroughly and I never worry than I am being overcharged. I recommend this dealership and Mazdas often.

As honest as a dealership can be! My sales guy Arturo was nice, and helpful! General manager/owner was willing to work with my numbers to make a sale, appreciate that! Amir, the finance guy, one of the rare ones, honest and upfront! I'm not gonna lie, from all car shopping experiences including Steven's creeks Mazda, Fremont Mazda and Horne Mazda, I would definitely go back to Chapman!

Wayne and Mason were great with my first service in my Mazda CX-5. I also had to order a foot plate and they made sure to put it on without a second appointment. Top notch service!

Great car buying experience. Nick was very friendly and knowledgeable - never came across as pushy or overbearing. He listened to what I was looking for, let me test drive a few cars, and went into a good amount of detail on the differences between trim packages. After the deal was completed, he spent extra time showing me all of the car features and functions. Good financing options and paperwork is relatively straightforward. They use an online system so some things can be signed digitally. Those are then sent electronically to the email address they have on file. Overall, I would recommend.

Chapman Mazda was great to work with. Jeremy Tippett (salesman) was the best and easiest person to work with. We had to ride a bus to Sky Harbor bus stop and Jeremy came and picked us up and drove us to the dealership to purchase the car we had selected. Everything went so smooth. I think it was our best and quickest car buying experience in an extremely long time. Thank you, Chapman Mazda, for a great experience. Barb B

Wayne handled getting my car diagnosed and repaired properly. He kept me informed on what was going on with my vehicle. I recommend this service department.

Another great maintenance service appointment, thank you Bruce and Mason!

My experience at Chapman Mazda was the absolute best in class! I cannot express how grateful I am to the entire staff, primarily Nick who was committed to helping me. Thank you for everything!

Wayne was really polite and helpful for everything needed. He is someone who really likes people and his job. Only want to deal with him.

I always get great service at Chapman Mazda. They do very thorough work addressing any issues they find during their inspection process. And, their Service Advisors are great, especially Bruce Farr.

Very friendly and it was an easy smooth process

Outstanding Experience with Chapman Mazda pheonix especially Sales and Finance team! I recently purchased a Mazda cx-5 vehicle from Chapman Mazda Pheonix and I have to say it was a fantastic experience from start to finish. The sales team Tim and Nick were professional, knowledgeable, and never pushy. They took the time to understand my needs and helped me find the perfect car without any pressure. They both worked hard to get me the best possible deal Aamir with finance was equally impressive. He explained all of the financing options clearly. The entire process was smooth, transparent, and efficient. I really appreciated how straightforward they were with numbers--no hidden fees or last-minute surprises. Overall, I couldn't be happier with my experience at Chapman Mazda. If you're looking for a hassle-free, customer-first policy buying experience with great financing options, I highly recommend them! Also appreciate Kira Nelson for closely following with us after the purchase. Thank you

Outstanding Experience with Chapman Mazda pheonix especially Sales and Finance team! I recently purchased a Mazda cx-5 vehicle from Chapman Mazda Pheonix and I have to say it was a fantastic experience from start to finish. The sales team Tim and Nick were professional, knowledgeable, and never pushy. They took the time to understand my needs and helped me find the perfect car without any pressure. They both worked hard to get me the best possible deal Aamir with finance was equally impressive. He explained all of the financing options clearly. The entire process was smooth, transparent, and efficient. I really appreciated how straightforward they were with numbers—no hidden fees or last-minute surprises. Overall, I couldn’t be happier with my experience at Chapman Mazda. If you’re looking for a hassle-free, customer-first policy buying experience with great financing options, I highly recommend them! Also appreciate Kira Nelson for closely following with us after the purchase. Thank you

Excellent customer service!!!

An extremely good experience at Chapman Mazda. I have purchased 4- CX5's at 3- different dealerships in the valley. Chapman Mazda and Val our sales gal was by far the most peaceful no nonsense straight forward experience. I highly recommend Val. and Chapman Mazda. Val is on point with her customer relations and an amazing kind woman! BTW I also had a great experience at Chapman Ford with my company Mavericks I purchased last year.

From buying our cars to regular maintenance and resolving any issues, the entire team there is second to none! You can't go wrong - quality people! I highly recommend!

The whole crew at Chapman Mazda has been just perfect - from experience buying our cars to maintenance and resolving issues along the way, I couldn't have asked for anything better at every step! I highly recommend!